Do I need to pay for the first meeting?
When you meet with Kirsten to discuss our services and team, there is no charge for this meeting. If I bring a Consultant with me to the meeting to introduce you, the company will pay for her time to attend.
How often will I have the opportunity to meet with the BC?
We typically budget the BCBA at 4 hours each month. This will allow her time to see your child at least once per month by overlapping an entire session. She will be answering any questions or concerns made by your team throughout the month. She will keep your programs up to date and oversee any additions or changes to your child’s data sheet. She is available to meet with you in person or on the phone to discuss your child. If there are school meetings or extra training sessions requested, we will get your permission before using more hours.
Do you pay the team or do I need to do it? Does your company handle the paperwork or do I?
I pay the team every two weeks via cheque or direct deposit. I submit all EI and CPP owing to the Canada Revue Agency. I pay for WCB insurance on all team members. I purchase Professional and General liability insurance for the team. Kirsten will complete your paperwork, schedule staff and oversee quality of services by the ASD Wonder Team. There is no extra charge for this, it is built into the rate.
Are there Administration Fees?
Kirsten (owner) Jodi (Program Manager at the Society) and Amber (Admin Assistant at ASD Wonder) do all of the invoicing, scheduling, training and hiring. The cost of this service is worked into the rate of the service providers. There are no additional fees.
Will I get an itemized monthly financial statement from your agency?
I will forward you a copy of the hours the team entered into our time tracking software each month. I then invoice the Autism Funding Unit portal for payment. I am able to tell you how much funding is remaining in your ASD Wonder account with the help of the MCFD invoice payment portal. I also recommend joining the Family Portal. In the family portal you can see all amounts that are invoiced to your account and move funding around as needed.
Will I be shown how to work with my child?
You do not need to be present at the centre while your child is having a session, but If you want to be there you can. We particularly encourage overlaps with the therapy sessions (SLP and OT). Your Consultant and/or Therapists are also happy to meet with you to provide parent training when you ask.
I want sessions in my home. Do I need a special room?
We cannot promise availability for home sessions. However, if we do work in your home, no special room is needed! We will work anywhere that works for your child. However, we do ask that your house be free of second-hand smoke. There should be at least a 5x7 space clear of debris so that the team member can safely sit on the floor. If the team member feels unsafe or uncomfortable in a home for any reason, home sessions will be put on hold until the issue is resolved. We cannot be responsible for younger siblings during therapy sessions. Most of us LOVE pets, but some children are allergic and so we need to keep our materials and clothes pet-hair free.
Do your services end when my child turns six and funding is reduced?
We are happy to continue providing support to your family for as long as you will choose to work with us. However, keep in mind that afterschool BI spots are in high demand, and there are no guarantees we can continue with the same BI team. We are no longer able to provide home sessions with BIs for children over the age of 7. BI Sessions for school-aged children will need to occur at the centre in our social groups, play groups or tutoring sessions.
Can I pick and choose my BI’s?
Kirsten selects her team carefully, because I care about who is representing our team. I have learned that a great personality is just as important (if not more) then experience. I look for positive, kind, people who are willing to learn. I want a drama free workplace, and reliable, loyal team members. Please trust me that I am putting the best people I have available on your team, because I care about your child’s progress and about our reputation. If over the course of working with someone you are not happy, I want you to tell me and I will do my best to find someone else. This RARELY happens, but if it does, I will take care of things for you. There will likely be a delay in finding a replacement.